Redelivering Processed EBICS Files

Redeliver successful or failed routes to have one or more processed files delivered again.

About this task

Only files that have had a previous delivery attempt, successful or failed, can be redelivered.

To perform redelivery:

Procedure

  1. Use either Basic Search or Advanced Search. From the Search Criteria tab, enter the criteria for the file or files you want to replay.
  2. Click Find to initiate the search.
    Note: Once activity is purged, it is no longer available in the system and will not be found in a search that matches the criteria for it. You cannot redeliver messages that have been purged.
  3. To redeliver all files matching the search criteria:
    1. Click Redeliver All.
    2. In the Redeliver Arrived File pop-up, you can add a comment about the replay. Up to 255 characters are allowed.
    3. In the Redeliver Arrived File pop-up, click Redeliver.
    All files matching the search criteria, not just the ones displayed or selected, will be redelivered. Information about the redelivery is added to the delivery details of the original delivery. You can redeliver a route any number of times.

    Skip the remaining steps.

  4. To redeliver only selected files, on the Arrived File tab, select one or more files to redeliver.

    To select a file, click the check box in the first column to display a check mark.

    To select all files, click the Header check box at the top of the column. All selected files will display a check mark in the first column.

    The Header check box will display one of the following values depending on file selections:
    • Checked - indicates all the files are selected
    • Unchecked - indicates no files are selected
    • Filled - indicates some, but not all, of the files are selected
    If only one file is selected, the Arrived File Events will be displayed and Route and Delivery tabs will be available.
  5. Click Redeliver. In the Redeliver Arrived File pop-up:
    1. You can add a comment about the replay. Up to 255 characters are allowed.
    2. Click Redeliver.

Results

The selected files are redelivered. If only a single file was selected for redelivery, it is redelivered when you click Redeliver. If multiple files were selected for redelivery, or if you chose Redeliver All, the files are marked for redelivery and the actual redelivery occurs the next time the FileGatewayReroute business process runs. By default, the FileGatewayReroute business process runs every five minutes.

Information about the redelivery is added to the delivery details of the original delivery. You can redeliver a route any number of times. Redeliveries create additional events for the original delivery, and do not display as separate routes in the search results page.

When you redeliver a route, the reviewed box is automatically checked. Right-click and select Mark as Not Reviewed to remove the check.

Note: Once an EBICS transaction is redelivered, the replayed activity will not be noted as being an EBICS transaction, because the EBICS translation activity does not take place in the redelivery.