Resolving Persistence Errors

You can resolve persistence errors by meeting a series of conditions.

When the following conditions are met, the error is not persisted and the business process remains in an active state:

  • Persistence is BP Start/Stop for the business process.
  • Persistence is Force None for the service.
  • The business process takes an error on the step in which the service has persistence set to NONE.

Check the logs to find error messages associated with the failed step. If error messages are required, do not set the business process persistence level to BP Start/Stop. Set it to Full or Step Status - Engine May Override instead. After the Recovery job runs, it marks the business process as interrupted. You can then resume the process.