Purging of data follows a regular, automated schedule to maintain Global Mailbox system performance. You can modify the configuration of purge jobs and purge job triggers with the schedulerConfigUtility script.

Purge jobs delete the following types of data on a regular schedule:
  • Messages that are not referenced or have no parent
  • Messages with partial or incomplete payloads
  • System artifacts that have no user or application
  • Payloads with no message
  • Mailboxes that have no parent
  • Events by processing status

Removing unneeded items prevents allocation of resources and prevents performance deterioration.

Items that are purged cannot be recovered.