Create a Perimeter Server System Internal State Dump

If necessary, Customer Support may request that you create an internal state dump to facilitate problem resolution.

Procedure

To create an internal state dump for a local perimeter server, complete the following steps:

  1. Access the computer on which Sterling B2B Integrator is installed.
  2. Locate the command script psDumpMaster.sh from the main Sterling B2B Integrator bin directory and run the following command.
    psDumpMaster.sh [-nNODE] [PserverName]
    where:
    • -nNODE specifies the cluster node to request a dump on. If not specified, a reasonable default will be selected.
    • PserverName specifies an optional perimeter server to restrict the dump. If PserverName is not specified, a dump for all servers configured on the specified cluster node is created.