Configuration checklist for Operators

Before using Sterling File Gateway, review this checklist to understand the overall process.

To use Sterling File Gateway, you must complete a series of steps:

Stage Description
1 Obtain product training.
2 Request a user ID from your system administrator.
3 Log into Sterling File Gateway.
4 Monitor the system status using the Activity Snapshot, reports, logs, and notifications.
5 Correct problems as they occur.
6 Request replay or redelivery of failed transfers after resolving the problems that caused the failure, and enter supporting comments.
7 Mark items as reviewed to reflect your ongoing or completed work to resolve issues.