Configuration checklist for Operators
Before using Sterling File Gateway, review this checklist to understand the overall process.
To use Sterling File Gateway, you must complete a series of steps:
Stage | Description |
---|---|
1 | Obtain product training. |
2 | Request a user ID from your system administrator. |
3 | Log into Sterling File Gateway. |
4 | Monitor the system status using the Activity Snapshot, reports, logs, and notifications. |
5 | Correct problems as they occur. |
6 | Request replay or redelivery of failed transfers after resolving the problems that caused the failure, and enter supporting comments. |
7 | Mark items as reviewed to reflect your ongoing or completed work to resolve issues. |