Searching for File Activity in myFileGateway

Search for file activity to view details about the events that occurred during routing.

You can only view the activity of files you are the producer or consumer for. The events you can view for the file depend on whether you are the producer or the consumer, and will typically differ from the events that an administrative use can view.

  1. On the Search Criteria tab, enter the basic search criteria.
  2. For Producer, indicate if you want to search for activity related to files sent to you by a specific producer.
  3. For Consumer, indicate if you want to search for activity related to files you sent to a specific consumer.
  4. For Status, select one or more from Started (includes Pending), Succeeded, Failed, or Ignored. Leave blank to search for routes with any status.
  5. For Protocol, select from: FTP, SFTP, Connect:Direct®, WMQFTE (WebSphere® MQ File Transfer Edition), EBICS. Leave this field blank to search for routes using any protocol.
  6. For Original File Name, type the full or a portion of the file name of the file before processing. This is the name of the file when it entered Sterling File Gateway. This field is case-sensitive. Only those files containing the string you enter will be matched in the search. Leave this field blank to search for all file names.
  7. Click Find to initiate the search.
    The Search Results tab opens and the Arrived File pane is displayed with results matching all of your criteria. A maximum of 1000 files is displayed. The following information is provided by default for each arrived file:
    • Status
    • Producer Name, if available, or Producer Code, delineated by <>
    • File Name
    • Discovery Time

    To see additional information about the arrived file, right-click on one of the column headings to select the columns that are displayed. Options are: Reviewed, ID, Status, Producer, Mailbox Path, Original File Name, Discovery Time, and File Size.

  8. If more than 1000 files match your criteria (or a different number set by your system administrator), a message is displayed indicating that you have more than 1000 matches and need to narrow your search.
  9. Sort the results by clicking on any column header. Click the column header again to change from descending order to ascending order. The default sort is by discovery time, in descending order.
  10. Right-click on a column and select fields to turn columns off or on to focus on the details you are interested in.