Human Workflow Automation
To reduce costs, you must replace manual intervention points in your business processes with automated capabilities.
Exception management such as escalation and transaction reconciliation, error handling, and content-based routing are classic examples of automated capabilities.
With Sterling B2B Integrator, you can create online forms for reviewing, entering, and otherwise interacting with the data in a process. You can even enable your business partners to access custom-created online forms so that they can interact as part of your process.
For example, you can create self-service payment, order, and shipment status forms, and use them to improve partner and customer collaboration through secure, selective data sharing online.