Enabling tracing for IBM Control Center events

If you enable tracing, the events that IBM® Control Center receives about the Global Mailbox system are also logged in the Global Mailbox trace.log file. By enabling tracing to record IBM Control Center events, you can more effectively troubleshoot Global Mailbox system component issues.

Configure at least one of the following types of Global Mailbox system event notifications for IBM Control Center, before you enable tracing:
External systems events
Used to monitor the status of Global Mailbox system components.
Heartbeat events
Used to monitor the status of WebSphere® Application Server Liberty Core.
Global Mailbox events
Used to monitor the status of Global Mailbox messages, message replication, and Sterling B2B Integrator events.

You can enable tracing by configuring the com.ibm.mailbox.common.controlcenter.event.* property in the server.xml property file.

To enable tracing for IBM Control Center events in the Global Mailbox trace.log file:

  1. Locate the <install_dir>/usr/servers/defaultServer directory and open the server.xml file.
  2. Specify the value finer for the com.ibm.mailbox.common.controlcenter.event.* property: 
    <logging traceSpecification="org.apache.curator.*=WARNING:com.asperasoft.*=SEVERE:*=info=enabled:com.ibm.mailbox.common.controlcenter.event.*=finer"/>
  3. Save the server.xml file.
All Global Mailbox system events that IBM Control Center is configured to receive are also logged in the Global Mailbox trace.log file. You can monitor the trace.log file for Global Mailbox events that IBM Control Center receives.