Create a Remote Perimeter Server System Internal State Dump

If necessary, Customer Support may request that you create an internal state dump from a remote perimeter server to facilitate problem resolution.

To request a dump of a remote perimeter server, complete the following steps:

  1. Access the computer on which the remote perimeter server is installed.
  2. Locate the command script or psDumpSlave.cmd in the remoter perimeter server install directory and run the script.

    The dump files are written to the log file directory named PSDump.<timestamp> using the log file timestamp format.