Document Tracking Troubleshooting

You may need to determine your tracking level if you seem to be missing information; it could be negatively impacting your document tracking capabilities.

If you are using document tracking and you seem to be missing information, check with your system administrator to determine the tracking level that is configured in your /install_dir/properties/enveloping.properties.in file.

Note: If the tracking level is set to improve performance, this may have a negative impact on document tracking capabilities.