Create a Perimeter Server System Internal State Dump

If necessary, Customer Support may request that you create an internal state dump to facilitate problem resolution.

To create an internal state dump for a local perimeter server, complete the following steps:

  1. Access the computer on which Sterling B2B Integrator is installed.
  2. Locate the command script from the main Sterling B2B Integrator bin directory and run the following command. [-nNODE] [PserverName]
    • -nNODE specifies the cluster node to request a dump on. If not specified, a reasonable default will be selected.
    • PserverName specifies an optional perimeter server to restrict the dump. If PserverName is not specified, a dump for all servers configured on the specified cluster node is created.