If necessary, Customer Support may request that you create
an internal state dump to facilitate problem resolution.
To create an internal state dump for a local perimeter server, complete the following
steps:
-
Access the computer on which Sterling B2B Integrator is installed.
-
Locate the command script
psDumpMaster.sh from the main Sterling B2B Integrator
bin directory and run the following command.
psDumpMaster.sh [-nNODE] [PserverName]
where:
-nNODE specifies the cluster node to request a dump on. If not specified, a
reasonable default will be selected. PserverName specifies an optional perimeter server to restrict the dump. If
PserverName is not specified, a dump for all servers configured on the specified
cluster node is created.