Business Process Deadline Notifications

Business process deadline notifications are defined during the business process check-in process (Deadline Setting page).

To define deadline notifications for business processes you must:

  • Clear the Do not set deadline
  • Enter the Complete by Deadline hours
  • Enter the First Notification Hours (hours and minutes)
  • Enter the Second Notification Hours (hours and minutes)

Notifications are provided at the following intervals:

  • 1 - First notification
  • 2 - Second notification
  • 3 - Deadline notification completed (final)
    Note: If Sterling B2B Integrator is offline during a notification interval, when Sterling B2B Integrator comes back online, you will get at least one final notice. See Offline Notifications for Business Process Deadlines Offline Notifications for Business Process Deadlines.