Organization: Overview

The Aspera on Cloud organization is the primary administrative container. By default, an org contains at least one workspace, which is the primary container for user collaboration.

Some org-level settings apply throughout your org. Other org-level settings are inherited by all workspaces, but can be overridden as necessary to customize each workspace. See also Key elements and roles in Aspera on Cloud.

You can configure several organization-level settings, which are inherited by all workspaces in the org. You can override many inherited settings in any workspace as required:

Org-only settings

The configurations in this section apply to your org as a whole. These settings are not specifically inherited by workspaces nor customizable in workspaces.

Authentication

You can enable one or multiple authentication methods for your org, including SAML, IBMid, and Google OAuth. Then you can assign one or more auth methods to each org member. See Authentication.

Access to content in storage

You can attach your existing cloud storage as a node to your aspera on Cloud organization. Once the node is attached to the org, you can make specific content in that storage available to specific workspace members through the Files app. The same applies for your own Aspera High-Speed Transfer Server, if you have one.

Technical support

You must configure the tech support method for your organization. Go to Organization > Advanced settings > Support contact. For details and a procedure, see Configure technical support for your users.

Multi-tenant privacy

When admins and workspace managers add users to workspaces and apps within the workspace, the auto-fill function in the Add users field lists potential matches. By default, workspace managers can see auto-fill entries from all users in the organization. But you can restrict the auto-fill list to display only the members of workspaces in which the manager is already a member. This restriction is particularly useful in a multi-tenant organization in which complete compartmentalization and privacy between tenants is required. Go to Organization > Advanced settings. See Delegate to a workspace manager.

Security

You can customize the default settings for session and token duration. Go to Organization > Security. See Session and token duration.

Aspera HTTP Gateway

You can attach your own Aspera HTTP Gateway to provide an alternative to Aspera Connect, the default transfer method. Aspera HTTP Gateway enables high-speed, FASP-based transfers for users who cannot download the Aspera Connect transfer client.

Org/workspace settings

The configuration in this section propogate from the org level to the workspace level.

Email templates

Accept the defaults, or configure email appearance and contents using Markup and custom variables. Global email templates and delivery settings are inherited by workspaces in your org. Go to Organization > Email settings.You can override global settings for a given workspace. Go to Workspaces > workspaceName > Notifications. See Configure email notifications for your organization.

Applications

By default, the Files and Packages apps are enabled for the org and in each workspace. You can disable either of them in any workspace. If you disable them at the org, you cannot enable them in any workspace. You can configure certain behaviors (for example, collaboration settings, link configuration, and so on) at the org level and those setting propagate to each workspace. You can override inherited settings at each workspace to customize as required. For global configuration, go to Applications > Files or Applications > Packages. For workspace configuration, go to Workspaces > workspaceName > Applications > Files or Packages. See Files App: Using a shared file repository and Packages app: Send and receive files and folders.

The Activity app is also enabled by default. This app is a global app rather than a workspace app like Files and Packages. The Activity app reports data for your entire org, though you can of course filter by workspace and by many other parameters to get granular activity data. Because of this org-wide data access, the typical Activity app member is an org admin. Go to Applications > Activity. See Activity app: Monitor events, activity, and usage in your organization.

The Automation app is available only for Standard Plus and Premium subscriptions. Like the Activity app, it is a global app with org-wide data access. However, you must enable it for your org; then you can add members (typically other admins) who can access it. Go to Applications > Automation. See Automation app: Automate your transfer workflows.