Manage shared inbox memberships

As an admin, you can manage membership in shared inboxes, including the permissions and membership expiration.

Add a member to a shared inbox

  1. Go to Workspaces > workspaceName > Applications > Packages > Shared inboxes > sharedInboxName > Members > Add members.
  2. Add one or more user names or email addresses who require the same access permissions to the shared inbox.
  3. Select one or more permissions in the shared inbox for these users.
  4. If desired, select an expiration for the members' Send permission. After the date you select, these members can no longer submit packages to the shared inbox. Other inbox permissions are not affected by this setting.
  5. Click Add.

Change user permissions in a shared inbox

You can configure one or more discrete access permissions to the shared inbox for each shared inbox member:

  • Send: The user with 'Send' permission can send packages to the shared inbox.
  • Receive: The user with 'Receive' permission can receive packages submitted to the shared inbox.
  • Add users: The user with 'Add users' permission can add new members to the shared inbox and grant them any of the three permissions. This user can also send a submission link to invite others to submit files and folders to the shared inbox.
  1. Go to Workspaces > workspaceName > Applications > Packages > Shared inboxes > sharedInboxName Members.
  2. Double-click the member row and select Edit. Select or deselect permissions as required.

Allow self-registration for a shared inbox

To simplify and accelerate the task of adding external users to a shared inbox, you can deliver a self-registration link that enables a user to join or apply to join a shared inbox with Send permission only.

The self-registration link is a single, generic link that you can deliver to any number of external users. You can configure one self-registration link per shared inbox at any one time. You can customize self-registration link behavior to suit your specific collaboration requirements.

For details and a procedure to configure the self-registration link, see Allow self-registration for a shared inbox.

Management of self-registered users is the same as for other members. However, keep in mind that once an outside user has a self-registration link, they can use it repeatedly to join or apply to join the shared inbox, and can also share it with others. If necessary, delete the existing self-registration link, then generate and distribute a new one.

Remove a member from a shared inbox

  1. Go to Workspaces > workspaceName > Applications > Packages > Shared inboxes > sharedInboxName Members.
  2. To remove a single member, double-click the member row and select Revoke.
  3. To remove multiple members, select the check box to the left of the user names, then click Revoke at the top of the user list.