Installing Aspera Connect
IBM Aspera Connect is the free, lightweight app that powers Aspera high-speed transfers. Aspera Connect is one of the two transfer methods that enable high-speed transfers to and from user desktops. Once installed, Connect runs automatically in the background. Installing Connect is fast and easy, with a built-in installation wizard that provides step-by-step guidance.
Shortly after you log into Aspera on Cloud for the first time, you'll see an on-screen message prompting you to download and install Aspera Connect. A similar message displays when AoC detects that your local machine is not running the current version of Connect.
IBM Aspera recommends that you always use the latest version of Connect.
The procedure for installing IBM Aspera Connect requires enabling a browser extension for Connect in addition to installing the Connect application itself.
- You must install the Connect app once on your computer. You must install the Connect extension for each browser (except Safari and Internet Explorer) you'll use to access Aspera on Cloud.
- Before performing a system-wide installation (all users of the machine), uninstall any per user installations. For details on uninstalling, see the Connect user documentation.
- Remove all previous Connect installers before downloading the new installer.
- Connect works better when your browser's local storage is enabled; however, this is not a requirement.
Guided installation
When you log in to Aspera on Cloud for the first time, click Let's go on the Welcome screen.
Depending on your browser/platform combination, the screens shown in these instructions may vary.
For more details, see the Connect user documentation.