Send to a shared inbox

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You can send a digital package to a shared inbox to make package content available to all members of the shared inbox. You must have proper permission to send to a shared inbox.

  1. Open the sending form in the Packages app or in the Files app:

    To change apps, use the app switcher .

    • In the Packages app, click Send files.
    • In the Files app, right-click the file or folder to send, then select Send.
  2. Click the Recipients field to display the inboxes you can send to. Select the intended shared inbox.
    Note: When you send to a shared inbox, you cannot add any other recipients, including BCC recipients and other shared inboxes.
  3. Enter a subject.
  4. Attach content to send: drag and drop files and folders to the form, or click Upload to browse for content.
  5. Click Send or Next.

    If you see the Next button, this shared inbox allows or requires you to apply additional information (metadata) that helps recipients and admins sort and process the package you send.

  6. Select or enter appropriate data in all required fields, then click Send.