What is IBM Aspera Connect?

Aspera on Cloud requires one of two transfer methods to power high-speed transfers between user desktops and Aspera transfer servers. Users can either download and install Aspera Connect, a free, lightweight, install-on-demand software program; or you can configure the IBM Aspera HTTP Gateway and attach it to your Aspera on Cloud organization.

Aspera Connect is the default transfer method for Aspera on Cloud and other Aspera web app. However, if your deployment of Aspera on Cloud does not permit the download and installation of client software, the admin can configure an alternative transfer method: the IBM Aspera HTTP Gateway. Otherwise, all users must install the Aspera Connect transfer client and the Connect browser extension to complete high-speed transfers.

Once installed, Connect runs automatically when you transfer content using one of the Aspera web apps. In Aspera on Cloud, Connect typically runs in the background rather than on screen as in many of the other Aspera web applications.
Important: Connect comprises an app and a browser extension; you must install both as follows:

If required, you can configure Connect to change default settings for download location, transfer bandwidth, and various network and security settings. Configure Connect settings with the guidance of your Aspera administrator. Note that the Connect Transfers window displays all your recent transfers, whether through Aspera on Cloud or another Aspera product.

After each successful login, Aspera on Cloud checks to see whether the most recent version of Connect is running on your machine. If a Connect upgrade is available, Aspera on Cloud prompts you through the upgrade process.

If you have any issues with Aspera Connect performance, run the IBM Aspera Connect Diagnostic Tool. See also Installation troubleshooting and IBM Aspera Connect common issues. For more details, see the IBM Aspera Connect product documentation.