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Welcome to Aspera on Cloud (AoC). Build foundational knowledge by understanding key aspects of AoC like transfers, workspaces, and more. Find streamlined procedures to send, share, upload, and download files and folders. Set your personal defaults for language, download location, notifications, and more.
Packages app: Send and receive files and folders
The Aspera on Cloud Packages app lets you assemble copies of any number of files and folders into a digital "package" and send the package to others. You can also send colleagues a link that allows them to send you a digital package. And learn how to use a shared inbox for enhanced collaboration with your teams. Get detailed procedures in this section.
Files app: Sharing folders
The Aspera on Cloud Files app lets you share folders in your workspace with others, granting specific permissions to each recipient for the content you share. Learn how to upload and download content to and from your Files app; how to move, copy, rename, and delete content; how to set notifications that alert you when new content appears in a shared folder you need to monitor; and more.
Aspera Connect transfer client
Learn how to install the IBM Aspera Connect transfer client, how to help outside users install Connect, and how to troubleshoot installation problems.
Aspera for desktop transfer client
IBM Aspera for desktop provides secure, fast, and reliable file transfer solutions for IBM Aspera servers.
Troubleshooting
Understand failure notifications. Find troubleshooting procedures to address transfer issues like slow transfer speeds, when to retry a transfer, and node-to-node transfer issues. Also troubleshoot issues regarding email notifications, shared folder access, and more. Also find information on specific error messages.
New and Coming Soon
As a SaaS solution, IBM Aspera on Cloud receives frequent updates to deliver new features, functionality, and bug fixes. Get previews into upcoming new features and get insights into enhancements and features as they are released, including links to details user documentation.

Parent topic: IBM Aspera on Cloud