Register for technical assistance

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For those who are eligible, this page describes how to register with IBM Support and how to file a support request.

First-time users of IBM Support must set up their access to support resources:

Go to https://www.ibm.com/mysupport/s/article/User-Administration.

If you have any problems configuring your support access, contact the IBM Help Desk. Use either of the following methods to contact the Help Desk:
  • Click "Report a problem submitting a case or registering for support." You'll find this link at the bottom of all pages in the IBM Support Community.
  • Send an email requesting assistance to mysphelp@us.ibm.com.