Update Aspera for desktop
Aspera encourages using the most up-to-date version of Aspera for desktop. By default, the application automatically checks for updates when started.
Check for updates
macOS:
- Go to the Applications folder. Find and open IBM Aspera.
- In the navigation bar, go to About.
- Click Check for updates. Then, click Install update.
Windows:
- Open IBM Aspera. Go to Search from the taskbar and type IBM Aspera.
- In the navigation bar, go to About.
- Click Check for updates. Then, click Install update.
Linux:
- Open IBM Aspera.
- In the navigation bar, go to About.
- Click Check for updates. Then, click Install update.
Troubleshooting
The following are the steps to manually update Aspera for desktop:
macOS:
- Close Aspera for desktop.
- Open Finder and go to Applications.
- Delete the Aspera for desktop by moving it to the Trash.
- In the Finder menu bar, select Go > Go to Folder > ~/Library, find the com.ibm.software.aspera.desktop folder and move it to the Trash.
- Download the latest version of the Aspera for desktop and install it.
Windows:
- Close Aspera for desktop.
- Go to Search from the taskbar and type Add or remove programs.
- Find IBM Aspera, and click Uninstall.
- Open File Explorer and go to %LocalAppData%.
- Delete the com.ibm.software.aspera.desktop folder.
- Download the latest version of Aspera for desktop and install it.
Linux:
- Close Aspera for desktop.
- Uninstall Aspera for desktop by using the package manager tool (depending on the distribution that you are using) to delete the application.
- For the Debian package, open a terminal and run:
sudo apt remove ibm-aspera
rm -rf ~/.config/com.ibm.software.aspera.desktop
- Download the latest version of Aspera for desktop and install it.