Update Aspera for desktop

Aspera encourages using the most up-to-date version of Aspera for desktop. By default, the application automatically checks for updates when started.

Check for updates

macOS:

  1. Go to the Applications folder. Find and open IBM Aspera.
  2. In the navigation bar, go to About.
  3. Click Check for updates. Then, click Install update.
Windows:
  1. Open IBM Aspera. Go to Search from the taskbar and type IBM Aspera.
  2. In the navigation bar, go to About.
  3. Click Check for updates. Then, click Install update.
Linux:
  1. Open IBM Aspera.
  2. In the navigation bar, go to About.
  3. Click Check for updates. Then, click Install update.

Troubleshooting

The following are the steps to manually update Aspera for desktop:

macOS:
  1. Close Aspera for desktop.
  2. Open Finder and go to Applications.
  3. Delete the Aspera for desktop by moving it to the Trash.
  4. In the Finder menu bar, select Go > Go to Folder > ~/Library, find the com.ibm.software.aspera.desktop folder and move it to the Trash.
  5. Download the latest version of the Aspera for desktop and install it.
Windows:
  1. Close Aspera for desktop.
  2. Go to Search from the taskbar and type Add or remove programs.
  3. Find IBM Aspera, and click Uninstall.
  4. Open File Explorer and go to %LocalAppData%.
  5. Delete the com.ibm.software.aspera.desktop folder.
  6. Download the latest version of Aspera for desktop and install it.
Linux:
  1. Close Aspera for desktop.
  2. Uninstall Aspera for desktop by using the package manager tool (depending on the distribution that you are using) to delete the application.
    • For the Debian package, open a terminal and run:
    sudo apt remove ibm-aspera
    rm -rf ~/.config/com.ibm.software.aspera.desktop
  3. Download the latest version of Aspera for desktop and install it.