External user invitations

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When enabled at the server level, users can invite a external user to send packages to their account or to a shared inbox by sending them an email invitation.

External user invitations are enabled by default. Anyone with an invitation can send a package to the associated user or shared inbox, even if they are not the intended users of the invitation. You can increase security by setting a global invitation link expiration policy, disabling invitations at a user or shared-inbox level, or by disabling all invitations entirely.

For instructions on sending an invitation, see Send an email invitation to allow someone to send you packages.

Disabling invitations on the server

  1. Go to Security > Advanced collaboration.
  2. Disable Faspex users can invite external users to send packages to them.
  3. Click Save.

Disabling invitations for a specific user

  1. Go to Users > All users.
  2. Select the user.
  3. Override Allow inviting external users and choose Deny.
  4. Click Save.
Admins can enable or disable the Public submission link feature for specific users despite global settings by going to Accounts, selecting the user, going to the Permissions section, and choosing Allow, or Deny for Allow public submission urls.

Setting a global, sending-based invitation-expiration policy

  1. Go to Security > Advanced collaboration.
  2. Enable Set invitation link expiration policy for both personal and shared inbox invitations.
  3. Select Link expire after a collaborator successfully submits a package.
    Note: While the link expires after a collaborator successfully sends a package, it is possible for a collaborator to initiate parallel uploads using a single link to submit multiple packages.
  4. Click Save.

Setting a global, time-based invitation-expiration policy

  1. Go to Security > Advanced collaboration.
  2. Enable Set invitation link expiration policy for both personal and shared inbox invitations.
  3. By default, users can override the global time-based link expiration policy. You can disable this ability by toggling off Allow users to set custom link expiration policy.
    Note: Shared inbox admins always have the ability to configure a shared inbox's invitation-expiration policy.
  4. Select Time-based policy and enter the number of days the link stays valid.
    Note: You can enforce the number of days a max value by selecting Always enforce as maximum duration for expiration policy.
  5. Click Save.