Reference: Email notification templates
Note: All datetime values are displayed in UTC time.
Packages
| Template name | Email-triggering event | Email recipients |
|---|---|---|
| Package received | Faspex successfully sends a package to the package recipients. | Any recipient that has the Email me when I receive a package setting (enabled by default) enabled in the recipient's user preferences |
| Package received CC | Faspex successfully sends a package to the package recipient. | Users included in the When a recipient receives the package field in the Send package form |
| Package downloaded | Faspex sends this email to users when a sent package has been downloaded. | The sender, if the sender has the Email me when I download a package setting (disabled by default) enabled in the sender's user preferences |
| Package downloaded CC | A user downloads a package. |
Users included in the When a recipient downloads the package field in the Send package form
Users included in the When a recipient receives the package field in the Send package form Users included in the Notify these people when I download a package setting in the sender's user preferences |
| Package sent CC | A user sends a package. | Users included in the When a recipient receives the package field in the Send package form |
| Upload result | A package upload to an inbox completes successfully. | The package sender. |
| Upload result CC | A package is uploaded successfully. |
Users included in the When the package is available field in the Send package form
Users included in the When a recipient receives the package field in the Send package form Users included in the Notify these people when I upload a package setting in the sender's user preferences |
| Relay started CC | A relay starts. | Users included in the Notify on start setting of a workgroup or shared inbox |
| Relay finished CC | A relay finishes. | Users included in the Notify on complete setting of a workgroup or shared inbox |
| Relay error CC | A relay fails. | Users included in the Notify on error setting of a workgroup or shared inbox |
| Workgroup package | A package is sent to the workgroup. | Members of the workgroup |
Shared inbox
| Template name | Email-triggering event | Email recipients |
|---|---|---|
| Shared inbox invitation | A external user is invited to submit a package to a shared inbox. | The external user |
| Shared inbox submit | A external user sends a package to a shared inbox. | The external user |
Personal submission
| Template name | Email-triggering event | Email recipients |
|---|---|---|
| Personal invitation | A Faspex user invites a external user to submit a package. | The external user |
| Personal submit | A external user sends a package to the Faspex user. | The external user |
Account
| Template name | Email-triggering event | Email recipients |
|---|---|---|
| Account approved | An admin approves a self-registration application. | The self-registration applicant |
| Account denied | An admin denies a self-registration application. | The self-registration applicants |
| Welcome email | An administrator creates a new user, unless the Send welcome email to all new users (Server > Configuration > Security) option is disabled. | The new user |
| Forgot password | A user clicks the Forgot my password link on the local login page or when an admin manually resets a user account's password. | The user |