User roles

Admins assign user roles to an account when creating a new account or when configuring an account's permissions.

Important: You cannot change your own assigned role.

User accounts can have these user roles:

Role Description
Regular user Regular users can send and receive packages, as permitted by admin-configured server settings.
Manager In addition to regular user permissions, managers can manage:
  • regular users
  • workgroups
  • external users
  • SAML groups

Managers can access all shared inboxes and manage shared inbox members and workgroups.

Managers cannot create new managers, edit admin accounts, or promote another user to an admin or manager role.

Admin In addition to manager permissions, admins can adjust server configurations, access all packages and relays, manage all workgroups and shared inboxes, and manage all users.
External user
A external user is a user that is not associated with a Faspex user account. Faspex users can send public packages to external users with a public submission link and invite external users to send them a package through an email invitation or with a public submission link.

By default, external users do not need to create an account to download a public package, but an admin can configure Faspex to require external users to create an account before downloading the package (see Allowing public packages).