Resetting the Sync

You can reset the sync at any time, such as after changing the sync configuration, or after you resolve a sync conflict. When you reset the sync, your sync configuration settings are retained, but the repositories are rescanned for discrepancies. To reset the sync:
  1. On the Accounts tab, select the account for which you want to configure sync folders.
  2. In the Services area of the tab, open the Settings for the Sync service.
    The Sync Settings dialog appears.
    Note: If sync capabilities are made available for the transfer server after the account has been added to Connect, you must remove and then readd the account to Connect to use the Sync Settings dialog.
  3. Select Reset Sync and click OK.