IT Operations - Summary report
◆ Applies to: Costing Standard 11.8.x running on either TBM Studio v12 or TBM Studio v11.
Introduction
Use this report to get an overview of the counts and utilization rates for servers, storage, data centers, and service desk activity.
Roles
This report is designed for:
Infrastructure & Operations leaders/managers
Objectives
Use this report to:
- Review the server metrics such as counts and cost per server.
- Review the storage metrics such as cost and utilization rates.
- Review the data center metrics such as cost per square foot.
- Review the service desk metrics such as ticket count and cost.
Questions answered
The information presented on this report can be used to answer the following questions:
- How does my cost per server compare across the data centers?
- Are there data centers that are more efficient in there use of storage?
- Which data centers have the highest and lowest cost per square foot?
- What is the monthly average of tickets handled by the service desk?
Next actions
Dig deeper into the metrics by selecting one of the other IT Operations tabs.