The Customer Value of Apptio Benchmarking

With Benchmarking you can:

Establish and Maintain Trust in IT Actual Costs

By leveraging best practices using the Apptio TBM Unified Model (ATUM), your organization’s IT costs are assigned and allocated to industry approved standard definitions. You slice your GL into Cost Pools and view their costs in terms of IT Resource Towers. Benchmarking ’s peer benchmark metrics for these TBM Taxonomy Cost Pools and IT Resource Towers provide a standard way to evaluate your costs. You can delve into cost drivers down to individual line items to get a clear understanding of their metrics. Specifically you can:

• Articulate the value of IT and justify the cost of IT delivery
• Improve dialog and alignment with business users based on standardized actuals and peer benchmarks

Identify Areas of Optimization

Evaluate your organization’s actuals in comparison with the peer benchmark. This enables you to rationalize costs and determine areas of optimization.

Set Informed Fiscal Targets

After identifying your focus areas, set metric-specific targets and track progress over time.

Get up-to-date Peer Comparisons On Demand

Benchmarking builds on the “liveness” of your organization’s actuals in Cost Transparency. Once your actuals are on-boarded, incremental updates are automatic. On-boarding actuals in Cost Transparency is a one-time implementation cost. Additionally, Apptio refreshes the benchmark peer data on an annual basis by the end of the 2nd quarter of the calendar year. You can access the peer comparison with current actuals and peer benchmark metrics whenever you wish.