Subscription terms

You can use the Trial subscription for 30 days before you upgrade to an Enterprise (paid) subscription.

IBM® App Connect Enterprise as a Service is hosted on AWS and you can provision a 30-day full-featured trial or a paid subscription on the AWS Marketplace.

Trial subscription

  • The trial period is 30 days and includes one instance of IBM App Connect Enterprise as a Service.
  • You can create up to 100 draft event-driven or API flows in App Connect Designer and you can have up to 50 BAR files in your instance.
  • Dedicated support is not included in the trial but you can ask questions in the App Connect community.
  • The person who creates the Trial instance is designated as the Administrator and can invite other users to the Trial instance.
  • The Administrator can upgrade the Trial instance to a paid subscription at any time during the 30-day trial period by using the same IBMid. When you upgrade, all your Trial assets are upgraded as well.
  • After the 30-day trial period ends, users can no longer log in to the Trial instance to access their assets. However, IBM retains the assets for an extra 30-day “suspension period” to give you time to upgrade to a paid subscription without losing your assets.
  • If the Trial subscription is not upgraded within 60 days of the initial Trial sign-up date, all assets are deleted.
  • If your Trial instance reaches the limit of 10 running integrations within the 30-day trial period, your users can't start any more integrations until they stop some existing ones.
  • The Administrator receives multiple emails when you approach the end of your 30-day trial period.

Enterprise subscription

  • A paid Enterprise subscription can include up to three instances so that you can set up development, quality assurance, and production environments, for example.
  • Pricing plans are available for the number of flow runs that you trigger or the amount of resources that are allocated to run your integrations. For more information, see Pricing plans.
  • You can create up to 100 draft event-driven or API flows in App Connect Designer and you can have up to 50 BAR files in your instance.
  • Support is included with the Enterprise subscription. You can open a support ticket on the IBM Support site. You can also join discussions with other users in the App Connect community.
  • The person who creates the Enterprise subscription is designated as the Administrator of all related instances and can invite other users to the instances.
  • When your Enterprise subscription expires, users can no longer log in to instances or access their assets unless you renew (or upgrade) your contract.
  • The Administrator receives multiple emails when your account approaches the expiration of your current contract.
The following table summarizes the differences between the Trial and Enterprise subscriptions.
Table 1. Features of Trial and Enterprise subscriptions
Trial subscription Enterprise subscription
A 30-day trial at no cost. Annual subscription based on virtual processor core (VPC) hours or number of flow runs, and purchased connector packs.
No runtime service-level agreement (SLA). Service-level agreement (SLA) of 99.9% uptime.
Create one integration service instance. Create up to three instances.

You can use the IBM SaaS console to manage your subscriptions and instances, and to view billing and usage information. If your usage exceeds your purchased allowance, charges might apply. You can still access product features. However, if your subscription continues to exceed your allowed usage, product features might be disabled. You might lose access to the Designer and Dashboard interfaces and the Public API, and your running flows might be stopped.

You can also use the IBM SaaS console to add users to your instance from within your instance. For more information, see Managing subscriptions, instances, and users.

To find out more about service level agreements (SLAs), charging metrics, terms for services that are hosted on AWS, and the use of your flows and content, see the IBM Terms for App Connect Enterprise as a Service.