How to use IBM App Connect with Infobip
Infobip is a cloud communication platform that helps brands connect with and engage their customers. It provides a suite of tools for customer engagement and support, security, and authentication.
- App Connect Enterprise as a Service connector
-
Local
connector in containers (Continuous Delivery release) 12.0.11.3-r1 or later -
Local connector in containers (Long Term Support Cycle-2 release)
Connecting to Infobip
Complete the connection fields that you see in the App Connect Designer page (previously the Catalog page) or flow editor. If necessary, work with your Infobip administrator to obtain these values.
Infobip connection fields:
| Authorization type | Connection fields | Applicability |
|---|---|---|
| BASIC | Server URL | App Connect Enterprise as a Service and App Connect in containers |
| Username | ||
| Password | ||
| Allow self-signed certificates | ||
| Override server URL | ||
| Private network connection | ||
| API KEY | Server URL | App Connect Enterprise as a Service and App Connect in containers |
| API key | ||
| Allow self-signed certificates | ||
| Override server URL | ||
| Private network connection |
| Connection field | Description |
|---|---|
| Server URL | Select the URL for the API server that makes runtime calls. |
| API key | Specify the API key that you use to access Infobip. |
| Username | Specify the username that is authorized to access Infobip. |
| Password | Specify the password for the username. |
| Allow self-signed certificates | Set to true or false. Set to true if you want to be able to accept self-signed certificates that are trusted and used only in a nonproduction environment. The default is false. |
| Override server URL | Required if you want to connect to an endpoint in a private network by using the private network client, or if you want to override the server URL. Specify an override value for the host and port for the connector in the format <http or https>://<host_name>:<port>. If you are not using the private network client or do not require an override, leave this field blank. |
| Private network connection | Select the name of a private network agent that App Connect uses to connect to your private network. This list is populated with the names of private network agents that are created on the Private networks page. For more information, see Connecting to a private network. |
To obtain the API key (API KEY authentication method), see Obtaining connection values for Infobip.
To connect to a Infobip endpoint from the App Connect Designer Applications and APIs page for the first time, expand Infobip, then click Connect. For more information, see Managing accounts.
Before you use the account that is created in App Connect in a flow, rename the account to something meaningful that helps you to identify it. To rename the account on the Applications and APIs page, select the account, open its options menu (⋮), then click Rename Account.
General considerations
Before you use App Connect Designer with Infobip, take note of the following considerations:
- (General consideration) You can see lists of the trigger events and
actions that are available on the Applications and APIs page of the App Connect Designer.
For some applications, the events and actions depend on the environment and whether the connector supports configurable events and dynamic discovery of actions. If the application supports configurable events, you see a Show more configurable events link under the events list. If the application supports dynamic discovery of actions, you see a Show more link under the actions list.
- (General consideration) If you are using multiple accounts for an application, the set of fields that is displayed when you select an action for that application can vary for different accounts. In the flow editor, some applications always provide a curated set of static fields for an action. Other applications use dynamic discovery to retrieve the set of fields that are configured on the instance that you are connected to. For example, if you have two accounts for two instances of an application, the first account might use settings that are ready for immediate use. However, the second account might be configured with extra custom fields.
Events and Actions
Infobip events
These events are for changes in this application that trigger a flow to start completing the actions in the flow.
Infobip actions
Your flow completes these actions on this application.
| Object | Action | Description |
|---|---|---|
| Account management | Retrieve account balance | Retrieves account's credit balance |
| Retrieve free messages count | Retrieves account's free messages | |
| Retrieve all accounts | Allows you to retrieve all the accounts | |
| Entities | Retrieve entities | Retrieves a paginated list of entities |
| Create entity | Creates an entity associated with the specified entity ID | |
| SMS | Send SMS message | Send an SMS and set up a rich set of features, such as batch sending with a single API request, scheduling, URL tracking, language, and transliteration configuration. |
| Voice | Send single voice message | Sends a single voice message to one or more destination addresses |
| Retrieve WhatsApp templates by sender number | Retrieves all the templates and their statuses for a given sender | |
| Send WhatsApp template message | Send a single or multiple template messages to one or more recipients |
Examples
Use templates to quickly create flows for Infobip
Learn how to use App Connect templates to quickly create flows that complete actions on Infobip. For example, open the Templates gallery, and then search for Infobip.
Use IBM® App Connect to build flows that integrate with Infobip.
Read the blog in the IBM Community to learn how to send a voice message via Infobip for each new form entry created in Wufoo. Click Read the blog to go to the blog.