How to use IBM App Connect with Eventbrite

Eventbrite is an event management portal that helps you to publicize and sell tickets for your events, and keep up to date with your guest list.

IBM® App Connect ensures that you capture all your potential customers. For example, every time someone signs up for your event, App Connect can automatically add their details to your CRM system, or add them to a mailing list. You can also use App Connect to ensure that you always have the most up-to-date information to plan your events. For example, App Connect can automatically add a contact or organizer to your Eventbrite account when personnel details are updated in another system.

Supported product and API versions

To find out which product and API versions this connector supports, see Detailed System Requirements on the IBM Support page.

Connecting to Eventbrite

You can complete the connection fields for the Eventbrite connector either in the App Connect Designer Connect > Applications and APIs page (previously the Catalog page) or when you create your flow. If necessary, work with your Eventbrite administrator to obtain these values.

Table 1. Eventbrite connection fields
Authorization method Connection field Description Applicability
BASIC OAUTH Access token To create an API Key in your Eventbrite account, click Account settings > Developer Links. An access token is generated from the API key, client secret, and redirect URI. For more information, see https://www.eventbrite.com/platform/api#/introduction/authentication/2.-(for-app-partners)-authorize-your-users in the Eventbrite documentation. App Connect in containersandApp Connect Enterprise as a Service
OAUTH 2.0 AUTH CODE Authorize the connection to Eventbrite by signing in to your account.   App Connect Enterprise as a Service

To obtain the connection values for Eventbrite, see Obtaining connection values for Eventbrite.

To connect to Eventbrite from the App Connect Designer Applications and APIs page by using the OAUTH 2.0 AUTH CODE authorization method for the first time, expand Eventbrite and click Connect. When prompted, grant App Connect access to your Eventbrite account.

Attention: Because of an authorization issue in Eventbrite, before you create an account in App Connect, you must be logged in to Eventbrite in the same browser window. For more information, see OAuth flow issue.
Tip:
  • If you're already logged in to Eventbrite in the same browser window as App Connect, you can connect to that Eventbrite account without entering your email address and password. To connect to a different Eventbrite account, click not you? to log in to another Eventbrite account.
  • If you don't have an Eventbrite account, you can create an account to try Eventbrite for free.

Before you use the account that is created in App Connect in a flow, rename the account to something meaningful that helps you to identify it. To rename the account on the Applications and APIs page, select the account, open its options menu (⋮), then click Rename Account.

What to consider first

Before you use App Connect with Eventbrite, take note of the following considerations.
  • (General consideration) You can see lists of the trigger events and actions that are available on the Applications and APIs page of the App Connect Designer.

    For some applications, the events and actions depend on the environment and whether the connector supports configurable events and dynamic discovery of actions. If the application supports configurable events, you see a Show more configurable events link under the events list. If the application supports dynamic discovery of actions, you see a Show more link under the actions list.

  • (General consideration) If you are using multiple accounts for an application, the set of fields that is displayed when you select an action for that application can vary for different accounts. In the flow editor, some applications always provide a curated set of static fields for an action. Other applications use dynamic discovery to retrieve the set of fields that are configured on the instance that you are connected to. For example, if you have two accounts for two instances of an application, the first account might use settings that are ready for immediate use. However, the second account might be configured with extra custom fields.
  • If you choose the New attendee or New order event to trigger your flow, you must have one or more events set up in Eventbrite. App Connect monitors these events for new attendees and orders.
  • If you add the Create contact action to your flow, you must have an existing contact list in Eventbrite for App Connect to add your contact to.
  • To set or update a date and time (Coordinated Universal Time (UTC)) for an event, you must specify both the time zone and the date and time (UTC) value.
  • For some scenarios in App Connect, you might need to specify the unique ID for an Eventbrite resource, like a venue, category, or format. For information about how to identify a unique ID, use the following resources from the Eventbrite help and API Explorer.
    • How to find your event ID
    • Find out how to use the API Explorer to get IDs for your categories, formats, venues, and other resources in the the Eventbrite API documentation. To see the API documentation, you need your Eventbrite personal OAuth token (your_api_token), which is described in the Eventbrite API Documentation.
      In your web browser, you can use the following URLs with your_api_token to get IDs and other details for Eventbrite resources.
      • To find your event venues, go to https://www.eventbriteapi.com/v3/users/me/venues/?token=your_api_token.
      • To find categories that Eventbrite defines, go to https://www.eventbriteapi.com/v3/categories/?token=your_api_token.
      • To find formats that Eventbrite defines, go to https://www.eventbriteapi.com/v3/formats/?token=your_api_token.

Events and actions

Eventbrite events

These events are for changes in this application that trigger a flow to start completing the actions in the flow.

Attendees
New attendee
Events
New event
Orders
New order
Eventbrite uses webhook callback URLs to send event notifications to your flow. When you add an Eventbrite event to a flow, a webhook callback URL is registered with Eventbrite automatically. For more information, see Webhook callback URLs.
Note: A webhook URL is associated with an account. Therefore, all flows that use that account have the same webhook URL and are triggered when an event occurs.

Eventbrite actions

Your flow completes these actions on this application.

Attendees
Retrieve attendees
Contact lists
Create contact list
Retrieve contact lists
Contacts
Retrieve contacts
Events
Create event
Update event
Delete event
Retrieve events
Orders
Retrieve orders
Organizations
Retrieve organizations
Organizers
Create organizer
Update organizer

Examples

Dashboard tile for a template that uses Eventbrite
Dashboard tile for a template that uses Eventbrite
Dashboard tile for a template that uses Eventbrite

Use templates to quickly create flows for Eventbrite

Learn how to use App Connect templates to quickly create flows that perform actions on Eventbrite. For example, open the Templates gallery, and then search for Eventbrite.

Learn more

Dashboard tile for a template that uses Eventbrite