Using Twilio with IBM App Connect Enterprise

Twilio is a cloud communication platform provider that allows communication to be established. You can use Twilio to make voice and video calls, send messages, send emails, and connect to IoT devices. IBM® App Connect Enterprise provides a Twilio Request node, which you can use to interact with Twilio.

1. In the IBM App Connect Enterprise Toolkit, create a flow that contains a Twilio Request node.
2. Select the Twilio Request node in the flow to show the node properties in the editor.
3. On the Basic tab, click Launch Connector Discovery.
   A panel is displayed in which you specify the name of the policy project and vault details to be used during connector discovery.
4. Specify the details of the policy project and vault to be used during connector discovery:
   1. In the Policy Project field, specify the policy project that is used to store the policies that are created during connector discovery.
      Alternatively, you can create a new policy project by clicking New and then specifying the name of the new policy project. Then click Finish.
   2. Specify the vault to be used during connector discovery. By default, credentials that are used during connector discovery are stored in an external directory vault, which is an App Connect Enterprise vault that can be used by any integration server. Alternatively, you can store the credentials in an integration server vault, which is created in the integration server's work directory and can be used only by that specific integration server.
      To specify the vault to be used for storing the credentials, complete the steps in the Using the Connector Discovery wizard section of one of the following topics:

      • Configuring a shared vault
      • Configuring an integration server vault
   3. In the Vault key field, enter the vault key that is used to access the credentials stored in the vault. The vault key must be at least 8 characters in length.
   4. Optional: By default, the specified vault location and vault key are saved as preferences in the Toolkit so that the values are preset when you launch Connector Discovery. If you do not want the preferences to be saved, deselect Save in vault preferences.
5. Click Launch Discovery to start the Connector Discovery wizard for the Twilio connector.
   The Connector Discovery window is displayed. If existing Twilio connections (accounts) are available, a list of those connections is displayed. If there are no existing connections, the status of the Twilio connector is shown as Not connected.
   • If one or more Twilio connections (accounts) are available, complete the following steps:
     1. Select the connection (account) that you want to use by clicking it.
     2. Click the required object type and then select the action that you want to perform on the object. For example, to retrieve call details from Twilio, click Calls and then Retrieve call details.
   • If there are no existing connections (accounts), complete the following steps:
     1. Click the required object type and then select the action that you want to perform on that object. For example, to retrieve call details from Twilio, click Calls and then Retrieve call details.
     2. Click Connect to create the new connection. A window is displayed in which you enter the details of your account.
     3. Enter the details of your Twilio account. In the Account SID field, specify the account SID. In the Auth token field, specify the auth token for the account SID as the password. Get the account SID and auth token from the Admin Console of your Twilio account. In the API URL field, specify the Twilio REST API URL, for example https://api.twilio.com/2010-04-01/Accounts/{{account_sid}}. Then click Connect.

        The credential is then stored in the vault, and the other connection details are saved in the Twilio policy.

        For more information about connecting to Twilio, see How to use IBM App Connect with Twilio in the IBM App Connect Enterprise as a Service documentation.

6. Set any required connector properties in the wizard.
   You can add conditions for the retrieval of the data, by clicking Add condition and then selecting the property that you want to filter on. For example, you can retrieve call details for calls with a specified start time. You can also set properties that specify the maximum number of records to retrieve and the action to be taken if that limit is exceeded.
7. When you have finished specifying the properties in the Connector Discovery wizard, click Save.
   The credentials that are used for connecting to Twilio are stored in the vault, and the other connection details are saved in the Twilio policy. The values of the properties that you set in the wizard are returned to the Twilio Request node in the IBM App Connect Enterprise Toolkit.
8. After you finish discovery and save the property values, exit the Connector Discovery wizard by clicking the X in the upper-right corner of the window or by pressing Alt+F4.
9. Return to editing the Twilio Request node in the IBM App Connect Enterprise Toolkit.
   The connector properties that were set in the Connector Discovery wizard (in step 6) are now visible on the Twilio Request node in the property editor. The Basic tab shows the values of the Action and Object properties that you set in the wizard. For example, if you selected Calls > Retrieve call details in the wizard, the following properties are visible on the Basic tab of the node:

   • Action - RETRIEVEALL
   • Object - getCallsjson_model

   The values of the Action and Object properties are displayed in read-only format. If you want to change these values, you can do so by clicking Launch Connector Discovery again and setting new values in the Connector Discovery wizard.

   The Schema base name property specifies the base name of the schema files that describe the format of the request and response messages that are sent and received from the Twilio connector. The schema base name is set automatically the first time that you run discovery for the node, and it is based on the current flow name and node name. If you set this property manually before you run discovery for the first time, the value that you set is used. If you rename the schemas after discovery, you must edit this property so that it matches the schema base name that is used by the renamed schemas in the project. If you change this property after discovery, you must either rename the schema names to match or run discovery again.

   Depending on the action that was selected during discovery, the Connector Discovery wizard generates either a request schema and a response schema, or a response schema only. A request schema is generated only if the selected action and object require a request message. The generated request schema is used for validation of the request message. If the action was RETRIEVE or DELETE, only the response schema is returned by the connector.

   The generated schema files are added to the project and can be used by a Mapping node for transforming input or output data. The full file name of the schema is derived from the schema base name (such as gen/MyMessageFlow.Twilio_Request), suffixed with either response.schema.json or request.schema.json. You can open the schema by clicking Open request schema or Open response schema.

10. Check that the property settings on the Twilio Request node are correct and then save the message flow.
11. On the Connection tab of the Twilio Request node, the Policy property shows the name of the policy that contains the details of the security identity to be used for the connection. The policy has a type of Twilio.
    For more information, see Twilio policy. The values of the properties that you set in the wizard are returned to the Twilio Request node in the IBM App Connect Enterprise Toolkit.
12. Optional: Set the Timeout property on the Connection tab to specify the time (in seconds) that the node waits for Twilio to process the operation.
13. The Filter tab of the Twilio Request node contains properties that control the way the message flow selects data. The initial values of these properties are taken from the property values that were set for the Twilio connector in the Connector Discovery wizard, including the filter options properties and any conditions that were specified (as described in step 6). If you later return to the Connector Discovery wizard and change the values of any properties (by adding new conditions, for example) those updates are reflected in the properties set on the node.

    The Filter Options properties control which objects are to be operated upon when the Twilio Request node executes. The Filter Limit properties control the maximum number of items to be retrieved and the action to be taken if the limit is exceeded.

    You can modify the values by clicking Edit next to the value that you want to modify in the Filter Options section, and by changing the property values that have been set in the Filter Limit section.

    The property values can be either text values or ESQL or XPATH expressions that are resolved from the contents of the message that is passed to the Twilio Request node as it executes.

14. On the Request tab, set the Data location property to specify the location in the incoming message tree that contains the object data to be created in Twilio. This data forms the request that is sent from the Twilio Request node to Twilio.
15. On the Result tab, set the Output data location property to specify the location in the output message tree that contains the data of the record that is created in Twilio.
16. By default, request messages are validated against the request schema that was generated during connector discovery. You can turn off request validation or change the validation settings by using the Validation properties of the Twilio Request node.
17. Save the message flow.