Using Engagement to automate notification tasks
The Engagement feature in the API Manager helps the user to create complex workflows that automate tasks based on the specified criteria and enhances the overall API management experience.
Engagement allows external HTTP(S) endpoints to be triggered when
specific criteria are met within the IBM®
API Connect. This helps the user
to create multiple complex workflows that automate tasks. The Engagement resources are provisioned within a specific provider
organization or catalog, enabling targeted access and management. To use Engagement, click on the API
Manager and
specify the criteria as required.
You can specify the criteria as required, and a guided workflow facilitates the creation of rules. Each rule can have multiple triggers, which can be configured to run multiple actions that target specific destinations. When you configure rules and triggers, make sure to fulfill the following criteria:
- Each rule can have up to 7 filter criteria and 5 triggers
- Each trigger can have up to 3 actions
For more information on creating a notification task, see Creating a notification task.
Users can utilize Engagement on their API manager to receive notifications for various purposes. The API consumers receive notifications based on the datasource option they select while configuring rules for the notification tasks. For more information, see Engagement datasource.