FAQ: Advanced subscription
For more information about API Connect as a Service Advanced tiers, review the following frequently asked questions.
Advanced features
- What is API Connect as a Service Advanced?
- The Advanced subscription extends the API Connect as a Service architecture to deliver a highly available single-tenant API gateway that is managed by IBM and integrates with the existing multi-tenant API Connect management plane. The Advanced tiers provide an additional choice to those looking to create, manage, secure, and socialize their APIs using our latest user experiences, innovation and industry standards for full API lifecycle management. For organizations with cloud-native apps and data on AWS, this option provides an enterprise-grade API management solution with advanced data transformation and API gateway isolation close to where their apps and data are already running.
- What features are included in Advanced?
- Advanced includes all of the features in the Base tiers. In addition, the Advanced tiers offer a dedicated, single-tenant API gateway that is managed by IBM and provides advanced data transformation with XSLT, GatewayScript, and custom policies.
- How does this offering compare to other API Connect Cloud offerings?
- For more detailed feature comparison of API Connect editions, see the comparison table.
- Why aren't these additional features available with the Base tiers?
- The features introduced with the Advanced tiers require the use of a single-tenant gateway to avoid impacting other customers, which adds to the cost of the subscription. Customers who do not require the additional features can choose a Base tier instead.
- Where can I see the Advanced features in action?
- Want to learn more about Advanced features? Schedule a live demo.
Purchasing and Upgrading
- Where can I find pricing information?
- Pricing information is available on the "Pricing" tab in the API Connect product page on the AWS Marketplace.
- Why isn't there a free trial for the Advanced tiers?
- The features introduced with the Advanced tiers require the use of a single-tenant gateway to avoid impacting other customers, so the Advanced capabilities are not included in the free trial. You can schedule a live demo to learn more about the Base and the Advanced tiers.
- Can I upgrade from my existing subscription to an Advanced tier?
- Yes. If you initially purchased a Base tier, you can upgrade to an Advanced tier at any time
during your subscription term to access the premium features. The upgrade is seamless--you do not
need to migrate your data. When you upgrade during your subscription period, the initial order is
pro-rated and credited towards your new contract, and your contract retains its original expiration
date.
- If you originally purchased the service directly on the AWS Marketplace (using the self-service digital purchase), you can upgrade from to the advanced subscription, or you can buy a higher call volume, either directly on the AWS marketplace or by engaging with sales and purchasing with a Private Offer to overwrite the initial subscription.
- If you originally purchased using a Private Offer or SQO, you must use the same method to overwrite your initial private offer with the new offer (you cannot have two private offers for a subscription). Any update to a private offer involves adding services and requires an Agreement Based Offer.
- Can I buy both a Base tier and an Advanced tier?
- Yes, but it requires an Agreement Based Offer that modifies your initial agreement to add the new subscription. To create an ABO, request a private offer in your AWS account or directly contact IBM Sales to modify the initial agreement.
DataPower Gateway
- Is Advanced a DataPower SaaS offering?
- No. The Advanced tiers include the DataPower API Gateway and thus offer some DataPower features, but Advanced not a DataPower offering.
- Are Gateway Extensions supported?
- No, Gateway Extensions are not supported in API Connect Enterprise as a Service.
- Can I create my own multi-protocol gateway?
- No, API Connect Enterprise as a Service does not support creating your own gateways.
- Do the Advanced tiers include the V5-compatible Gateway?
- No, the Advanced tiers include only the API Gateway.
- Can I access the DataPower UI and images for the gateway?
- No, you cannot directly access the gateway.
- Can I log in to the gateway appliance?
- No, you cannot directly access the gateway.
- Can I create additional services as additional domains on that appliance?
- No, you cannot create additional services on the gateway appliance.