Approving user onboarding requests

If you have configured an approval workflow for onboarding new users, then approvers can view the pending requests from the Pending approval screen, and approve or reject them.

About this task

For information about configuring an approval workflow, see Configuring internal onboarding approval workflow.

Procedure

  1. Expand the menu options and select Pending approvals.
  2. Select User onboarding requests.
    The list of onboarding requests appears.
  3. Click a request to view more details about the request.
  4. Click the approve icon Approve icon next to the onboarding request to approve the request.
  5. Provide your comments, if any in the Reason field, and click Approve.
    Note: When you reject a user onboading request, a notification email is sent to the requester according to the Approval result email notification template. If you specify more than one approver, and if one of the approvers rejects a request then the notification email is sent to the requester and the other approvers. For more information on the email notification template, see Email notification templates in Developer Portal.
  6. Optional: To approve or reject multiple requests that are listed on the Pending approvals screen, select the checkboxes next to the requests and click Approve or Reject.