Troubleshooting

Troubleshooting problems with your API Connect subsystems.

Note: In the The Help icon.Help page of the Cloud Manager, API Manager, and API Designer user interfaces, there's a Product information tile that you can click to find out information about your product versions, as well as Git information about the package versions being used. Note that the API Designer product information is based on its associated management server, but the Git information is based on where it was downloaded from.

For common operational problems with API Connect, such as UI login failure, or published APIs not running on your gateways, see: Troubleshooting API Connect.

For problems with the analytics subsystem, see Troubleshooting analytics.

For problems with the portal subsystem, see Troubleshooting the developer portal.

To run a power-cycling check on OpenShift and Cloud Pak for Integration, see Power-cycling check on OpenShift and Cloud Pak for Integration.