Creating a new developer account

You can create new developer accounts, and their associated Consumer organizations, in the Developer Portal.

Before you begin

You need to provide an email address to create a new account. That email address must be a valid email address, and the domain that is used is required to have a valid MX record that is determined by DNS. You can disable the security module that checks that the email domain has a DNS record.
  1. Log in to your Developer Portal as an administrator.
  2. If the administrator dashboard isn’t displayed, click Manage to display it.
  3. Navigate to Extend > Disable module.
  4. In the search bar enter check_dns, then select the check_dns module and click Disable.
  5. Click Disable to confirm that you want to disable the module.

About this task

In order to use the Developer Portal, you must have a developer account, and be a member of at least one Consumer organization. When you create a developer account, a Consumer organization is created at the same time. You can be an owner, and a member of, multiple Consumer organizations. For more information about Consumer organizations, see Consumer organizations in the Developer Portal.
Note: Every account in the Developer Portal, including across different user registries for the same site, must have a unique email address, including the site Admin account. For example, if you configure three different user registries for a particular Developer Portal site, the email address can be used to log in to the site from only one of the user registries. The default email address for the Admin account is the email address of the Catalog owner. It is not possible to create a user account (and associated Consumer organization) with the same email address as the Admin account (or that of the Catalog owner if their email address is different). Any attempts to create an account with the same email address results in the new account not functioning correctly, and returning the following error message when trying to log in: A user already exists with this email address.


  1. From the Developer Portal home page, click Create account.
  2. Populate the available fields with the details of the developer account and Consumer organization that you want to create.
  3. Click Sign up.
    The email address that you provided for the new developer account is sent an email that contains an activation link for the new developer account. Use this link to activate your new account.