Accessing the IBM Electronic Support portal

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The IBM® Electronic Support portal enables you to view service information reported by IBM Electronic Service Agent, search all content using advanced search capabilities, open and manage service requests, receive support content notifications by platform or individual product, and view call home problem events.

You can access the IBM Electronic Support portal at the following web addresses:

http://support.ibm.com: A portfolio of tools and resources to keep your systems, software, and applications running smoothly.
http://www-01.ibm.com/support/electronicsupport/: The support portal to view contracts, inventory, heartbeat, etc of your systems.

Note: To use some of the functions that are found on the IBM Electronic Support portal, such as viewing service information or call home events, you must provide an IBM ID.