Stopping and starting Electronic Service Agent

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Electronic Service Agent is automatically started when the activation process is complete. However, there might be times when you need to stop or start Electronic Service Agent.

Problem monitoring and collecting, and sending service information is stopped when Electronic Service Agent is stopped, along with the Electronic Service Agent graphical interface functions. Electronic Service Agent must be started again to activate these functions. If Electronic Service Agent is stopped it will stay stopped after rebooting the system. If you want to stop problem monitoring and collecting and sending service information but continue to use the other Electronic Service Agent graphical interface functions, you should suspend Electronic Service Agent rather than stopping it.
Stopping and starting Electronic Service Agent is done using SMIT (System Management Interface Tool). Select Help from the SMIT panels if you have questions about the specific panel or the information to enter.
Tip: You can also use the esacli stop and esacli start commands to stop and start Electronic Service Agent. For information, see esacli stop and esacli start.

To stop or start Electronic Service Agent, complete the following steps:

  1. Log on to the system as root or sign on using a root-authorized ID.
  2. Enter smit for AIX® or cfgassist for VIOS at the command prompt.
  3. Select Electronic Service Agent.
  4. Select Stop Electronic Service Agent or Start Electronic Service Agent.