Creating the IBM Service and Support proxy

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IBM® Electronic Service Agent can function as a proxy server for other IBM Electronic Service Agent systems or partitions. This enables you to use another IBM Electronic Service Agent server with valid connectivity to IBM instead of a third-party proxy server. You can use IBM Electronic Service Agent graphical user interface to create the IBM Service and support proxy as your connection to the IBM Electronic Support website.

You can use the IBM Electronic Service Agent graphical user interface to create the IBM service and support proxy. To create the IBM service and support proxy, follow these steps:
  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from left navigation.
  3. Click Service and support proxy tab.
  4. Select Enable Proxy.
    1. Enable the required available Interfaces to listen for connections from other systems or partitions.
    2. Enter the port number on which the service and the support proxy server accepts connections from other systems or partitions. The default server port number is 5026.
    3. Select Require HTTP basic authentication option to specify whether authentication is required for the IBM Electronic Service Agent systems or for the partitions that use this service proxy. If required, enter the user name and password to use for this authentication.
  5. Click Save Settings to save support proxy details.