IBM®
Electronic Service Agent listens to the
SNMP traps for any hardware problem detected on remote systems that are sent by the IBM Serviceable
Event Provider.
The Electronic Service Agent
communicates with all the remote hosts through SSH protocol. ESA listens to the SNMP traps at the
default public community and at 5028 port. When the SNMP traps
are received, ESA processes them and sends to IBM support, if it is a call home problem. The
serviceable events include the hardware problems that require IBM service in resolving the problems.
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Access and log in to the IBM
Electronic Service Agent graphical user
interface.
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Click Settings menu from left navigation.
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Click SNMP tab.
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Select Enable SNMP Trap Listener to enable problem detection on remote
systems and receive SNMP traps.
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Enter the Listening Port. By default, the listening port is
5026. You can change to any other port, for example,
5055.
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Select Clear firewall for this port to allow ESA to change the firewall
settings for the specified port. By default, this option is enabled.
Note: If Clear firewall for this port is disabled (not selected), you must
change the firewall settings manually to enable problem detection.
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Enter the Community name. By default, the community is
public.
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Select the Interfaces at which ESA can listen to the SNMP traps. By
default, all the interfaces are selected, but you can also select the required IP addresses.
Note: The Electronic Service Agent tries to connect to the available IPv4 addresses and if it is
unable to connect, then ESA connects to the available IPv6 addresses.
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Click Save Settings to save SNMP settings.