ATE troubleshooting
When encountering the following common ATE problems, consider these solutions.
- Problem:
- When transferring or receiving files, the xmodem command appears to hang. A Ctrl-X corrects the problem.
- Solution:
- Examine the Alter menu to verify that xmodem protocol (or Transfer method) is being used.
- Problem:
- When transferring or receiving files, the file scrolls across the screen and a message is displayed stating that the transfer or receipt was complete when, in fact, it was not.
- Solution:
- Examine the Alter menu to verify that xmodem protocol (or Transfer method) is being used.
- Problem:
- When starting ATE, the user receives the following error:
ate: 0828-008 The system tried to open port /dev/tty0 but failed. If the port name is not correct, change it using the Alter menu. Or, take the action indicated by the system message shown below. Connect: The file access permissions do not allow the specified action. ate: 0828-040 Press Enter.
- Solution:
- The Connect: line in the error message narrows down the problem.
Verify that the user attempting to run ATE is a member of the UUCP
group. To check this, the user can enter id on
the command line;
uucp
should appear in the output listing. - Problem:
- When attempting to make a connection with ATE, the following
error is received:
ate: 0828-008 The system tried to open port /dev/tty0 but failed. If the port name is not correct, change it using the Alter menu. Or, take the action indicated by the system message shown below. Connect: A file or directory in the path name does not exist. ate: 0828-040 Press Enter.
- Solution:
- An incorrect or unavailable tty was selected for use by ATE. Examine the Alter screen in ATE.
- Problem:
- The file transfers correctly, but the file size is larger than the original file.
- Solution:
- The xmodem protocol pads the file during transfer. To avoid this, use the tar command to compress the file and transfer it. This is also a means of overcoming another xmodem limitation where only one file is sent at a time. The user can tar several files together into a single tar image and transfer it using xmodem.