SMIT (for AIX) and cfgassist (for VIOS) interfaces

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System Management Interface Tool (SMIT) is the AIX® interface used to manage and control some aspects of Electronic Service Agent. The cfgassist command provides a menu-driven Virtual I/O Server (VIOS) interface used to manage and control some aspects of Electronic Service Agent.

Each graphical interface panel has help. Click Help in the upper right corner of the panel to view the help information. The text-based version requires the use of a function key to open the help information.

To access and use the interface, complete the following steps:

  1. Log on to the system as root for AIX or padmin for VIOS.
  2. Enter smit at the AIX command prompt for AIX or cfgassist for VIOS.
  3. Select Electronic Service Agent.
  4. Select one of the following:
    • Configure Electronic Service Agent

      The contact information for the person that IBM® Support might contact about a problem reported by Electronic Service Agent, location information for the system, and the IBMID to enable access to the system information about the IBM Service website.

    • Configure Service & Support Connectivity

      Configure Electronic Service Agent to connect to IBM Support through direct Internet (direct HTTPS connection), service and support proxy, or HTTP proxy connection paths.

    • Start Electronic Service Agent

      Problem monitoring and collecting is stopped when Electronic Service Agent is stopped, along with the Electronic Service Agent graphical interface functions. If Electronic Service Agent is stopped, it remains stopped until the system is rebooted.

    • Stop Electronic Service Agent

      Problem monitoring and collecting is stopped when Electronic Service Agent is stopped, along with the Electronic Service Agent graphical interface functions. If Electronic Service Agent is stopped, it remains stopped until the system is rebooted.