Sending a test problem

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Send a test problem to IBM® Support to see if the problem reporting function is working correctly.

To send a test problem to IBM, complete the following steps:

  1. To send a test problem to IBM, you can use the following command:
    /usr/esa/esa-chcc/bin/sendnow testproblem
    The output appears as follows:

  2. Check the logs in /var/esa/log/problem.log.
  3. Reference:
    /usr/esa/esa-chcc/bin/sendnow testproblem

    Test Problem Transaction sent successfully.

  4. If an open problem with service request number already exists, re-triggering the command again will report a duplicate problem with DUP00000000 Ticket Number.