Booting a system that has crashed

Edit online

In some instances, you might have to boot a system that has stopped (crashed) without being properly shut down.

The prerequisites for this procedure are:

  • Your system crashed and was not properly shut down due to unusual conditions.
  • Your system is turned off.

This procedure covers the basics of how to boot if your system was unable to recover from a crash. Perform the following steps:

  1. Ensure that all hardware and peripheral devices are correctly connected.
  2. Turn on all of the peripheral devices.
  3. Watch the screen for information about automatic hardware diagnostics.
    1. If any hardware diagnostics tests are unsuccessful, refer to the hardware documentation.
    2. If all hardware diagnostics tests are successful, turn the system unit on.