Trapd log location

If you have problems with transfers to cloud, object storage, Aspera® Support might ask to view your logs.

The log files are found in the following location:

/opt/aspera/var/log/trapd

This directory contains the following log files:

Log name Description
aspera-trapd.log Main log.
aspera-trapd-debug-log.log Debug log.
aspeartrapd-start.log Start or stop information and version.
buffer-pool.log Shared memory.
example: gc-2014-01-23_15_52_32.log Java™ VM garbage collector. The file name starts with gc- and is followed by a timestamp.
http-tx.log HTTP requests (appears only when Trapd is run in debug mode).
std_out.log Redirection of standard streams. File is usually empty.
storage-perf.log HTTP connections performances (appears only when Trapd is run in debug mode).
trapd_stdout.log Startup script and thread dump.
transfer-stats.log Transfer statistics.
tx.log Transfer logs.
You can also determine the version of Trapd by running the following command:
# systemctl --version asperatrapd