Managing the Aspera service account

On Windows, the Aspera service account is special user account that is used to run services for Aspera products. These services include IBM Aspera Central, IBM Aspera HTTPD and IBM Aspera Sync. These instructions describe how to change the password for the Aspera service account and the user account from the default svcAspera.

Update the Aspera service account password

About this task

During installation, you were prompted to create a new Aspera® service account or add an existing user account for this purpose. If you have problems when you enter the credentials for the existing Aspera service account, change the user password.

Note: You must have administrative credentials to change the password of the Aspera service account.

Procedure

Open the Windows® User Accounts management tool. Open Search from the taskbar and run this command netplwiz.
Click the username of the Aspera service account.
Click Reset Password and follow the onscreen instructions.

Change the Aspera service account

Note: OnWindows, you must run the script with administrator credentials or disable UAC.

Procedure

Open a Command Prompt window and run it as administrator.
Open Search from the taskbar and type Command Prompt then right-click and select Run as administrator.
Run asuser-services.bat to change the account.
To change the Aspera service account to an existing domain user account (email_address), run the following command:
```
> asuser-services.bat email_address password
```
To change the Aspera service account to a new user without a preexisting account, run the following command with the username and password of the new user:
```
> asuser-services.bat username password
```
Note: If you are running a non-English version ofWindows, your admin group might not be Administrators. When updating Aspera service account, add a third parameter that specifies the local admin_group by running the following script:
```
> asuser-services.bat username password admin_group
```