Licenses and entitlements

You must have either a perpetual license or consumption-based entitlement (also known as a metered license).

You need your license or entitlement information when you do an installation or upgrade.

Note: Not all operating system platforms support entitlements. AIX®, PowerLinux, and zLinux platforms only support perpetual licenses.

Perpetual licenses

If you purchased a perpetual license, you can obtain your license key by emailing the IBM® Aspera® license team at aspera-licenses@wwpdl.vnet.ibm.com with the site ID and the order number for your purchase, the part numbers and quantities that are needed, and the email addresses to which the licenses must be sent.

For information about installing your license, see Installing HSTS.

Consumption-Based entitlements

If you purchased a consumption-based entitlement for Aspera tethered-node used with Aspera On Cloud, you must receive an email that includes your customer ID and entitlement ID. The email address of the IBM Aspera SaaS and on-demand subscription team is aspera-bss@wwpdl.vnet.ibm.com.

For information about setting up an entitlement, see Installing HSTS.