Logs overwritten before transfer completes

The logs of long transfers of many (millions) of files can be overwritten before the session completes, potentially deleting useful troubleshooting information if an error or failure occurs. To avoid this problem, set the log size to a larger value than the default of 10 MB.

For information about other logging configuration options, see Server logging configuration for ascp and ascp4.

Logging settings are configured by running asconfigurator commands (which is the preferred method) or by manually editing aspera.conf.

To increase log size by using asconfigurator:

Run the following command:

> asconfigurator -x "set_logging_data;log_size,size_mb"

To increase log size by manually editing aspera.conf:

  1. Open aspera.conf in a text editor run with administrator privileges.

    C:\Program Files\Aspera\Point-to-Point\etc\aspera.conf

  2. Add the <logging> section to the <default> section:
    ...
    <default>
       <file_system>...</file_system>
      <logging>
          <log_size>size</log_size>  
       </logging>
    </default>
    ...
    Where size is the log size in MB.
  3. Save your changes.
  4. Validate the XML form of aspera.conf:
    > asuserdata -v