Proxy Issues with IE6

If you are connecting through a proxy server to the web application using IE6, RTV may encounter replay issues. During replay, these issues might appear as Status Code 404 error pages that are displayed in the replay window. Response data may be accurate, and image download appears to work but does not actually capture the content.

About this task

RTV uses an embedded version of the Internet Explorer control for the version of IE that is installed on your local computer. RTV creates an internal HTTP server for use with replay. If the IE control is not configured to bypass the proxy server and to use the local server instead, RTV may not be able to replay the content.

IE7 or later is automatically configured to perform this bypass. In IE6, you must manually configure Internet Explorer to bypass the proxy in favor of the local HTTP server addresses.

1. On your local system, open Internet Explorer 6.
2. In the IE menu, select Tools > Options....
3. Click the Connections tab.
4. Click LAN Settings....
5. In the Proxy Server pane:
   1. Click the User a proxy server for your LAN check box.
   2. Click the Bypass proxy server for local addresses check box.
6. Click OK.
7. Click OK.
8. Close IE6.
9. Restart RTV.