Deploying cxOverstat

The following procedure describes how to deploy IBM® Tealeaf® cxOverstat.

Before you begin

Tealeaf recommends that you first deploy IBM Tealeaf cxOverstat in a development or test environment. When you verify functionality, you can move the configuration to your production environment.

IBM Tealeaf CX and cxImpact must be installed and configured. For more information, see IBM Tealeaf CX Installation Manual.

If you are installing IBM Tealeaf cxOverstat on a new system, IBM Tealeaf cxOverstat is automatically enabled through your license key.

About this task

Complete the following steps to deploy cxOverstat to your IBM Tealeaf environment.

Procedure

  1. Log on to the IBM Tealeaf Report Server.
  2. Run <Tealeaf>\Enablers\cxOverstat\setup.exe to start the cxOverstat installer.
    Replace <Tealeaf> with the folder name for your IBM Tealeaf installation.
  3. Select the language that you want to use for the installation screens and click OK.
  4. From the Welcome screen, click Next to continue to the License screen.
  5. In the License screen, review the license terms and click I accept the terms; then, click Next to continue.
  6. From the Installation screen, click Install to start the installation.
  7. From the Installation Complete screen, click Finish.
  8. If the IBM Tealeaf UI Capture JavaScript solution is not already deployed to your web server, do so now.
  9. Add an IBM Tealeaf cxOverstat JavaScript reference to each web page that you want to capture cxOverstat data.
    Adding IBM Tealeaf cxOverstat JavaScript references to your web application requires access to the application on the web server that you are monitoring. For more information on developing IBM Tealeaf cxOverstat JavaScript reference, see JavaScript deployment.
  10. Log in to the Tealeaf Portal and click Configure > Event Manager.
  11. From Event Manager, edit the Step - ScreenView URL dimension. Make sure that Values to Record is set to Whitelist Only; then, create a whitelist for the dimension.
    Whitelist Only is the default setting for the Values to Record option. A whitelist helps to control the amount of cxOverstat data that is recorded. For more information about creating a whitelist, see the IBM Tealeaf CX Event Manager Manual.
  12. Select the events and dimensions that are related to cxOverstat that you want to track.

    For more information on creating and configuring events, see the IBM Tealeaf Event Manager Manual.

What to do next

After the installation procedure is complete, a sufficient time period must elapse for a statistically significant set of usability data to be gathered from visitor sessions. This period depends on the volume of traffic on your web application. It is recommended to gather a minimum of 1000 clicks per page before you use the data that is provided by cxOverstat.