Adding message content to a classic program

Add message content to your email, SMS, or mobile app message steps in Classic Programs.

Add emails to Step Resources after your program is created in Classic Programs.

  • The emails must be in a Shared folder.
  • Emails are added for program steps where Subject Lines, From and Reply To Address and scheduling options are set as part of the step configuration process.
  • Emails can be associated to multiple steps.
  1. Choose a blueprint from the gallery to create a program.
  2. Click Add in the Step Resources panel to associate emails to your program.
  3. Drag the email into the desired track and click Configure on the step.

To change an email for a step, click the Add templates link on the Step Configuration page. Delete an email by clicking the X beside the email name in Step Resources.